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Home Business & Finance BSS - Business Support System

BSS - Business Support System

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Business Support System (BSS) is an information system dealing with customers, supporting processes such as processing a customer's order, managing customer data, billing, rating, and offering B2B and B2C services.

BSS covers four main areas: Product Management,  Customer Management, Revenue Management and Fulfillment Management.

 

Last Updated on Wednesday, 15 July 2009 21:02  

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BPA - Business Process Automation

Business process automation, or BPA is the use of technology components to substitute and/or support manual processes to manage information flow within an organization to lower costs, reduce risk, and increase client satisfaction.